Shipment and payment


We can dispatch our goods to you via DHL, airfreight or courier depending on your requirements.
However, please note that DHL delivery is only available in Europe, and airfreight delivery is only available for deliveries outside Germany.

Our airfreight and courier delivery services are provided in line with the terms set by the International Chamber of Commerce (and specifically by ICC Germany).

The terms for deliveries by airfreight state as follows:
Carriage paid to (CPT)
“The seller delivers the goods to the carrier or another person nominated by the seller at an agreed place (if any such site is agreed between parties). The seller must contract for and pay the costs of carriage necessary to bring the goods to the named place of destination.”

The terms for deliveries by courier state as follows:
Ex-works (EXW)
“‘Ex works’ is when the seller places the goods at the disposal of the buyer at the seller’s premises or at another named place (i.e., works, factory, warehouse, etc.). The seller does not need to load the goods on any collecting vehicle. Nor does it need to clear them for export, where such clearance is applicable.”

For ex-works shipping, you must provide us with your customer number for the relevant freight operator when you submit your order. We will then organise for the goods to be shipped on your behalf, and the freight company will bill you directly for the associated costs.

For more information about the conditions for CPT and EXW deliveries, please go to (this page is available in German only).

Delivery by DHL & UPS
As a TWK customer, you can choose between three DHL shipping options for deliveries within Europe, specifically DHL National, DHL International and DHL International Premium. Furthermore, shipping with UPS using UPS Express Saver is available.

You will be shown a detailed breakdown of the delivery costs associated with these options at the end of the order procedure. The delivery costs are based on the delivery zone into which the destination falls, the number of items to be delivered, and the gross weight of these items. An estimated delivery time will be stated in your order confirmation. Delivery times are generally around 100 workdays. Please note that the stated delivery timescale does not represent a binding commitment on the part of TWK-ELEKTRONIK GmbH. We will be happy to provide you with details of the expected delivery dates for your products by e-mail or over the phone.

Please be aware that orders may be subject to additional taxes and customs/import fees. We will contact you directly if any such fees apply to your order. If you have any questions regarding the order process, delivery times, shipping costs or delivery options, please telephone us on: +49 211 96117-0 or use our contact form on the start page.

We are looking forward to your order.
To our products

Please note that prices for our products are stated exclusive of VAT at 19%.



Depending on the country from which the order is made, we offer you the following payment methods:

•    PayPal (incl. the payment methods it offers, like EPS for Austria, Giropay for Germany, iDEAL for the Netherlands, Sofort and Trustly for the whole of Europe)
•    Credit card
•    Purchase on account
•    Advance payment.

You can make cashless and secure payments with PayPal. To use it, you require a PayPal account in which your bank or credit card data are stored. You pay by entering your email address and a password. You will then receive a payment confirmation by email. The order is immediately processed. If the ordered item is sent back, the corresponding cost of the goods is re-credited to your PayPal account.

You can pay with VISA, MasterCard or American Express credit cards. When ordering, simply select the appropriate credit card as payment method. All order and credit card details are only transmitted in encrypted form. In addition to the card number, the validity and the credit card company, we need the verification number of the card during the ordering process. This three- or four-digit number can also be found on the credit card. The purchase price will only be charged when the goods are shipped.

If you choose the payment method purchase on account, you have 14 days after receipt of the goods until payment.


Deliveries within Germany

Weight DHL Parcel National
up to 2 kg 6.00 €
up to 4 kg 7.00 €
up to 8 kg 8.00 €
up to 31.5 kg 9.00 €


Shipping zone 1

Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic

Weight DHL Parcel International Premium
up to 2 kg 12.00 €
up to 4 kg 13.00 €
up to 8 kg 14.00 €
up to 31.5 kg 24.00 €


Shipping zone 3

United Kingdom, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary

Weight DHL Parcel International Premium
up to 2 kg 12.00 €
up to 4 kg 14.00 €
up to 8 kg 16.00 €
up to 31.5 kg 30.00 €


Shipping zone 4

Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Weight DHL Parcel International Premium
up to 2 kg 13.00 €
up to 4 kg 14.00 €
up to 8 kg 17.00 €
up to 31.5 kg 33.00 €


Deliveries worldwide

Albania, Andorra, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Faroe Islands, Finnland, France, France (metropolitanes), Greece, Ireland, Iceland, Italy, Kosovo, Koratia, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Macedonia, Moldova, Monaco, Montenegro, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Ukraine, Hungary, Vatican City, Belarus, Cyprus

Afghanistan, Egypt, Åland, Algeria, American Samoa, American Virgin Islands, Angola, Anguilla, Antarctica, Antigua and Barbuda, Equatorial Guinea, Arab Emirates, Argentina, Armenia, Aruba, Azerbaijan, Ethiopia, Australia, Bahamas, Bahrain, Bangladesh,  Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Botswana, Bouvet Island, Brazil, British Virgin Islands, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Chile, China, Cook Islands, Costa Rica, Curacao, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Falkland Islands, Fiji, French Polynesia, French Guiana, French Southern and Antarctic Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Greenland, United Kingdom, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, Hong Kong, India, Indonesia, Isle of Man, Iraq, Iran, Israel, Jamaica, Japan, Yemen, Jersey, Jordan, Cayman Islands, Cambodia, Cameroon,  Canada, Cape Verde, Kazakhstan, Qatar, Kenya, Kyrgyzstan, Kiribati, Small Island Occupations of the United States, Cocos Islands (Keeling Islands), Colombia, Comoros, Congo, Congo (Dem. Rep.), Korea (Democratic People's Republic), Cuba, Kuwait, Laos, Lesotho, Lebanon, Liberia, Libya, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali,  Morocco, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Mauru, Nepal, New Caledonia, New Zealand, Nicaragua, Netherlands Antilles, Niger, Nigeria, Niue, Northern Mariana Islands, Norfolk Island, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Puerto Rico, Réunion, Rwanda, Russia, Saint-Barthélemy, Saint-Martin, Saint Pierre and Miquelon, Solomon Islands, Zambia, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Sychelles, Sierra Leone, Zimbabwe, Singapore, Sint Maarten (Dutch part), Somalia, Svalbard, Sri Lanka, St. Helena, St. Kitts and Nevis, St Lucia, St Vincent and the Greandines, State of Palestine, South Africa, Sudan, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Suriname, Swaziland, Syria, Tajikistan, Taiwan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Chad, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, USA, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna, Christmas Island, Western Sahara, Central African Republic

Weight Courier* Air freight**
up to 31.5 kg Calculation by transport service provider 250.00 €

*  The shipping costs are calculated by the transport service provider directly to you.
** Shipping by "air freight" is only possible outside Germany.


UPS Deliveries within Germany

Weight  UPS Express Saver
up to 2 kg 40.00 €
up to 4 kg 50.00 €
up to 8 kg 60.00 €
up to 30 kg 100.00 €
from 30 kg 110.00 €


Shipping zone 2

Belgium, Denmark, Luxembourg

Weight  UPS Express Saver
up to 2 kg 120.00 €
up to 4 kg 130.00 €
up to 8 kg 160.00 €
up to 30 kg 290.00 €
from 30 kg 320.00 €


Shipping zone 3

Italy, Monaco, France

Weight  UPS Express Saver
up to 2 kg 140.00 €
up to 4 kg 170.00 €
up to 8 kg 230.00 €
up to 30 kg 410.00 €
from 30 kg 440.00 €


Shipping zone 4

Azores, Finland, Northern Ireland, Ireland, Madeira, Portugal, Sweden, Spain

Weight  UPS Express Saver
up to 2 kg 150.00 €
up to 4 kg 190.00 €
up to 8 kg 250.00 €
up to 30 kg 460.00 €
from 30 kg 490.00 €


Shipping zone 5

Andorra, Channel Islands (Guernsey & Jersey), Lichtenstein, Norway, San Marino, Switzerland

Weight  UPS Express Saver
up to 2 kg 150.00 €
up to 4 kg 170.00 €
up to 8 kg 230.00 €
up to 30 kg 400.00 €
from 30 kg 430.00 €


Shipping zone 6

Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Ceuta, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Canary Islands, Kazakhstan, Kyrgyzstan, Kosovo, Macedonia, Melilla, Montenegro, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Belarus

Weight  UPS Express Saver
up to 2 kg 210.00 €
up to 4 kg 250.00 €
up to 8 kg 340.00 €
up to 30 kg 640.00 €
from 30 kg 690.00 €


Shipping zone 7

Canada, United States of America

Weight  UPS Express Saver
up to 2 kg 190.00 €
up to 4 kg 230.00 €
up to 8 kg 290.00 €
up to 30 kg 530.00 €
from 30 kg 570.00 €


Shipping zone 8

Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bermuda, Bonaire, Curaçao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, American Virgin Islands, British Virgin Islands, Cayman Islands, Martinique, Mexico, Montserrat, Nevis, Puerto Rico, Saba, St Barthélemy, St Christopher, St Croix, St Eustatius, St John, St Kitts, St Lucia, St Maarten, St Martin, St Thomas, St Vincent and the Grenadines, Tortola, Trinidad and Tobago, Turks and Caicos Islands, Union Island, Virgin Gorda

Weight  UPS Express Saver
up to 2 kg 200.00 €
up to 4 kg 250.00 €
up to 8 kg 340.00 €
up to 30 kg 680.00 €
from 30 kg 730.00 €


Shipping zone 9

People's Republic of China, Hong Kong, India, Japan, Singapore, Taiwan

Weight  UPS Express Saver
up to 2 kg 250.00 €
up to 4 kg 340.00 €
up to 8 kg 450.00 €
up to 30 kg 820.00 €
from 30 kg 880.00 €


Shipping zone 10

Australia, Brazil, Indonesia, Republic of Korea, Malaysia, Mongolia, Philippines

Weight  UPS Express Saver
up to 2 kg 280.00 €
up to 4 kg 390.00 €
up to 8 kg 560.00 €
up to 30 kg 1,010.00 €
from 30 kg 1,080.00 €


Shipping zone 11

Afghanistan, Egypt, Argentina, Bahrain, Belize, Bolivia, Chile, Costa Rica, Ecuador, El Salvador, Gaza (West Bank), Guatemala, Honduras, Iraq, Israel, Cape Verde, Qatar, Colombia, Kuwait, Macau, New Zealand, Nigeria, Oman, Pactistan, Panama, Paraguay, Peru, Saudi Arabia, South Africa, Uruguay, Venezuela, United Arab Emirates

Weight  UPS Express Saver
up to 2 kg 290.00 €
up to 4 kg 410.00 €
up to 8 kg 610.00 €
up to 30 kg 1,080.00 €
from 30 kg 1,140.00 €


Shipping zone 12

Algeria, Andorra, Equatorial Guinea, Bangladesh, Benin, Bhutan, Botswana, Brunei, Burkina Faso, Burundi, Chuuk, Cook Islands, Ethiopia, Côte d'Ivoire (Ivory Coast), Djibouti, Eritrea, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Guam, Guinea, Guinea-Bissau, Guyana, Jordan, Cambodia, Cameroon, Kenya, Kiribati, Comoros, Congo (Brazzaville), Democratic Republic of Congo, Kosrae, Laos, Lesotho, Yemen, Lebanon, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Northern Mariana Islands, Morocco, Marshall Islands, Mauritania, Mauritius, Mayotte, Mirkonesia, Masambique, Myanmar, Namibia, Nepal, Naukaledonien, Nicaragua, Niger, East Timor, Palau, Papua New Guinea, Pohnpei, Réunion, Rota, Rwanda, Saipan, Solomon Islands, Zambia, Samoa, American Samoa Islands, Senegal, Seychelles, Sierra Leone, Zimbabwe, Sri Lanka, Suriname, Swaziland, Tahiti, Tanzania, Tinian, Togo, Tonga, Chad, Tunisia, Tuvalu, Uganda, Vanatu, Vietnam, Wallis and Futana Islands, Yap, Central African Republic

Weight  UPS Express Saver
up to 2 kg 340.00 €
up to 4 kg 480.00 €
up to 8 kg 720.00 €
up to 30 kg 1,250.00 €
from 30 kg 1,340.00 €


Shipping zone 41

Croatia, Czech Republic, Hungary, Poland, Slovak Republic, Slovenia

Weight  UPS Express Saver
up to 2 kg 180.00 €
up to 4 kg 240.00 €
up to 8 kg 320.00 €
up to 30 kg 590.00 €
from 30 kg 640.00 €


Shipping zone 42

Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta, Romania

Weight  UPS Express Saver
up to 2 kg 190.00 €
up to 4 kg 240.00 €
up to 8 kg 320.00 €
up to 30 kg 610.00 €
from 30 kg 650.00 €


Shipping zone 703

England, Scotland, Wales

Weight  UPS Express Saver
up to 2 kg 160.00 €
up to 4 kg 190.00 €
up to 8 kg 250.00 €
up to 30 kg 430.00 €
from 30 kg 460.00 €